Shipping & Delivery Policy for Dhanam Collections (Revised - No Tables)

We deliver your ethnic wear quickly and reliably across India. Free shipping applies to all orders above ₹1,500.

Delivery Timelines

Orders dispatch within 24 hours (Mon-Sat).
Vijayawada Local: 1-2 days
Guntur, Mangalagiri: 1-3 days
Hyderabad, Visakhapatnam: 2-4 days
Other Metro Cities (Delhi, Mumbai, Chennai, Bangalore): 3-5 days
Tier-1 Cities: 4-6 days
Tier-2/3 Cities: 5-7 days
Remote/Northeast: 7-10 days

Shipping Partners

Local self-delivery (Vijayawada), DTDC, Delhivery, Xpressbees, India Post nationwide.

Order Tracking

Receive tracking link via WhatsApp/email after dispatch. Live updates and delivery OTP sent 30 minutes before arrival.

Address Guidelines

Provide complete address: Full name, House No/Door No, Street, Landmark (mandatory), City, District, Pincode, Mobile number (same as order).

Multiple Orders

Orders placed within 24 hours automatically combined free of charge.

Special Areas

No delivery to P.O. Boxes or certain remote villages (check pincode at checkout).

Failed Deliveries

1st failed attempt: SMS reminder (free).
2nd failed: Returns to warehouse (customer pays reshipping).
3rd failed: Order cancelled (shipping non-refundable).

Contact for Issues

WhatsApp: +91 9063727111 (send tracking number + issue)
Email: dhanamcollectionsofficial@gmail.com
Response: Within 4 hours

Dhanam Collections
Door No: 43-115-16, Ajith Singh Nagar
Vijayawada Central Mandal, NTR District - 520015

Last Updated: March 2, 2026